Shipping Policy
Last updated: November 2025
1. Shipping Locations
We ship across all states within India. International shipping may be available for selected countries depending on product availability.
2. Order Processing Time
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Time
Estimated delivery timelines:
- Metro cities: 3–5 working days
- Other cities: 5–9 working days
- Remote areas: May take longer depending on courier service availability
Delivery timelines may vary due to courier delays, weather, or operational restrictions.
4. Shipping Charges
- Shipping charges (if applicable) will be shown at checkout before payment.
- Free shipping may be available on selected products or promotional periods.
5. Order Tracking
- A tracking number will be provided once your order is shipped.
- Tracking details may take up to 24 hours to update.
6. Incorrect or Incomplete Address
The customer is responsible for providing an accurate and complete shipping address. Orders returned due to incorrect addresses may require additional reshipping charges.
7. Delayed or Lost Shipments
We are not responsible for delays caused by:
- Courier companies
- Weather or natural events
- Local restrictions
- Operational disruptions
If a shipment is lost by the courier, we will coordinate with them and provide a suitable resolution.
8. Damaged Orders
If your package arrives damaged:
- Take clear photos of the package and product
- Contact us within 24 hours of delivery
We will review the case and offer a solution based on our Return & Refund Policy.
9. Contact
For any shipping-related questions, contact us at:
Email: it.fanzafashion@gmail.com
Address: Francis Road, Thekepuram Kuttichira, Kozhikode, KL, 673001, India