Fanza – Terms & Conditions
Last updated: October 2025
Welcome to Fanza. By accessing, browsing, or making a purchase on our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. About Fanza
Fanza operates an online shopping platform specializing in fashion products. The term "we", "us", or "our" refers to Fanza, and "you" refers to the customer or website user.
2. Eligibility
To use our services, you must:
- Be at least 18 years old, or
- Have permission from a parent or legal guardian if under 18
By placing an order, you confirm that all details provided to us are true and accurate.
3. Product Information
We make every effort to ensure that product descriptions, images, colors, and specifications are accurate. However:
- Slight variations may occur due to lighting, screen display, or manufacturing differences.
- Fanza is not liable for minor variations in color, texture, size, or packaging.
4. Pricing
- All prices listed on our website are inclusive/exclusive of taxes (depending on your country).
- Prices may change at any time without notice.
- The price charged will be the one displayed at the time of your order.
5. Order Acceptance
Placing an order does not guarantee acceptance.
Your order is confirmed only after you receive an order confirmation by email or WhatsApp.
We reserve the right to cancel orders in case of:
- Product unavailability
- Pricing/stock errors
- Fraud or suspicious activity
- Incorrect customer information
If an order is canceled, you will be refunded in full where applicable.
6. Payments
We accept multiple payment methods including online payment gateways and/or Cash on Delivery (if enabled).
By submitting payment, you authorize us to charge the selected payment method for the total order value.
Fanza does not store or process full card details—payments are securely handled by trusted third-party payment providers.
7. Shipping & Delivery
- Delivery timelines are estimates only and may vary depending on location.
- Once shipped, we are not responsible for delays caused by courier companies, unforeseen circumstances, or customs clearance.
- It is the customer’s responsibility to provide an accurate shipping address.
8. Returns & Refunds
Our Return & Refund Policy forms part of these Terms & Conditions. Please review the policy on our website before initiating a return.
9. Cancellations
Orders cannot be canceled or modified once placed, as processing begins immediately to ensure fast delivery.
10. User Responsibilities
By using our website, you agree:
- Not to misuse our website or services
- Not to share harmful, deceptive, or illegal content
- Not to attempt hacking, scraping, or unauthorized access to the website
Violation of these terms may result in suspension of access and legal action.
11. Intellectual Property
All content on the website—including logos, images, text, designs, and product listings—is the property of Fanza and protected by copyright laws. You may not reproduce, copy, or distribute any material without written permission.
12. Limitation of Liability
To the maximum extent permitted by law:
- Fanza is not liable for indirect, incidental, or consequential damages arising from the use of our services.
- We are not responsible for losses due to courier delays, incorrect shipping addresses, unavailability of products, or third-party service issues.
13. Privacy & Data Protection
Your personal information is handled according to our Privacy Policy, which details our data collection, usage, and protection practices.
14. Changes to Terms
Fanza reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website constitutes acceptance of the revised terms.
15. Contact Information
For questions about these Terms & Conditions, you can reach us at:
📧 it.fanzafashion@gmail.com
📍 Francis Road, Thekepuram Kuttichira, Kozhikode, KL, 673001, India